Customer Support
Support
MarketCycle Support Center
MarketCycle provides customer support for account access, subscription management, billing questions, market data display issues, and general product assistance. If you need help, please contact us using the support channel below.
Support Contact
Response Target
We aim to respond within 2 business days.
What We Can Help With
- Account sign-in, verification, or password reset issues
- Subscription purchase, renewal, restore, cancellation, or billing questions
- Watchlist, dashboard, quote, chart, or analysis display issues
- Bug reports, technical issues, and general product feedback
Information to Include
- The email address associated with your MarketCycle account
- If your request is billing-related, the subscription product name and approximate purchase date
- If your request is technical, your device model, iOS version, app version, and a short description of the issue
Response Method
Support replies are handled through support.marketcycleapp@gmail.com. Please make sure you are able to receive replies at the email address you use to contact us.
Related Legal Information
For more information about how MarketCycle handles privacy, terms, and risk disclosures, please review the documents below.